We are sorry to hear you are unhappy with our claims service. We appreciate you taking the time to tell us about your experience.

Is your complaint about a claim?

Yes
No

This form is for submitting complaints about your claim. If you have a general enquiry, please go to our Contact Us page.

What is your complaint related to?

Which product does your query relate to?

What part of your MultiCover policy does your query relate to?

What is your complaint related to?

What is your complaint related to?

We have a few questions on the following page. Answer these and we'll get back to you as soon as we can.

We're sorry you need to make a complaint about your Pet insurance claim, but please send us the details, making sure to include:

Your policy number
Your full name
Your date of birth
Your contact details (telephone/email)

We're sorry you need to make a complaint about your Travel insurance claim, but please send us the details, making sure to include:

Your policy number
Your full name
Your date of birth
Your contact details (telephone/email)

You can get in touch with Veygo on our dedicated Contact Us page.